Take control of your equipment assets and maintenance records
Watch the customer portal demo
One portal for assets, maintenance and compliance
Managing gym equipment shouldn't mean chasing paperwork, searching through emails or trying to piece together maintenance records from multiple sources.
The Gym Gear Customer Portal gives you instant access to your equipment assets, service history, compliance documentation and maintenance activity through one secure online platform.
Whether you operate a single facility or manage multiple sites, you'll have the information you need at your fingertips.
Everything in one place
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Asset registers, equipment inventories and serial number records
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Installation dates, warranty information and asset history
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Service history, maintenance records and completed job sheets
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Inspection reports, compliance documentation and certification records
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Centralised access to all equipment and service information
Know exactly what's happening with your equipment
The Customer Portal provides real-time visibility of your maintenance activity, helping you stay informed and make faster decisions.
View completed work, monitor open jobs and access detailed service information whenever you need it.
Whether you're preparing for an audit, managing budgets or planning equipment replacement, you'll always have access to accurate records.
Key benefits
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Monitor equipment status and maintenance activity in real time
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Log faults quickly and accelerate issue resolution
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Stay prepared for audits with organised compliance records
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Manage multiple facilities through a single platform
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Reduce administration and save time with 24/7 access to key information
Why facilities choose Gym Gear
Complete asset visibility
Real-time service records
Simplified compliance management
Multi-site oversight
"Managing over 60 gym sites requires a servicing partner we can rely on. For 18 years, Gym Gear has consistently delivered professional, flexible, and well-organised support, regardless of the request size."
Clare Grant
Company Operations Manager, Energy Fitness Professionals
